Frequently Asked Questions (FAQs)


All items are handmade when ordered. If you have any questions before purchase please Contact Us.   


How soon will my order ship? 

All items are handmade when ordered. Our current production time is 3-5 business days for most items, unless otherwise noted. 

Once shipped, delivery usually takes an additional 2-7 business days. If your order is for a special occasion, please order early allowing plenty of time for delivery. 

    Rush Orders: Unfortunately, we are unable to accept rush orders at this time.
    Express Shipping: At this time we do not offer express or overnight shipping services.

     

    How much will it cost to ship my order? 

    How to Calculate Shipping: As items are added into your Shopping Cart use the Shipping Rate Calculator located on the bottom of the screen to enter your state and zip code. Then click the green Calculate Shipping button to calculate how much shipping will be for the items in your cart.   

     

    Do you offer gift wrapping?

    We do not offer gift wrapping at this time. All orders are packaged neatly within a cardboard box with white tissue paper or clear cellophane. During checkout, you can enter a gift message that will appear on a packing slip without price information.

     

    Do you offer ribbon swatches?

    Ribbon swatches are available as free samples with a nominal fee for delivery. 

     

    Do you offer discounts for ordering in bulk? 

    We currently are unable to offer discounts for ordering multiple items. We always try to keep our prices as low as possible.

     

    Why does shipping cost so much for some items?

    Shipping charges are based on standard delivery fees for dimensional box size and weight. In many cases shipping can easily exceed the amount charged (especially to western states). However we absorb the extra costs so as not to impose more costs on our customers. We always try to keep our prices and shipping as low as possible.

     

    Do you have a physical store? Do you provide in store pickup?

    We currently do not have a physical store location and operate exclusively online. All orders are processed online and must be shipped. 

     

    Are your products from a smoke and pet free environment?

    All items are created and shipped from a smoke and pet free environment.


     

    PRODUCT CARE & TIPS

    Each product is individually handcrafted with quality materials such as rustic burlap, deco mesh, fabrics, various decorative ribbons, and attachments. During seasonal months, some products may feature artificial pine. We want for your item(s) to last for as long as possible. Please see our care tips below.

     

    Are all items fully fluffed and ready for display?

    All items are created and packaged fully fluffed. Although fully fluffed when packaged, upon arrival you may need to gently re-fluff and adjust your items due to boxed shipping conditions.

     

    How long will my item last?
    Where you decide to display your item will determine the longevity of it's beauty. We recommend displaying items in a protected or covered area to protect them from exposure to direct sunlight and weather.

    Artificial greenery and floral wreaths are recommended for indoor or covered outdoor use only, exposure to high heat/humidity may cause damage.

    Hanging Surfaces

    Please use caution when selecting a location to display your item. We are unable to take responsibility for any damage that may occur from the use or display of our products.  


     
    All Months Decor product images & visual aspects may not be used or manipulated in any way for commercial use without our permission. Images may be used for non-commercial use but must include credit where appropriate.